Mercure Auckland Queen Street | Hotel in Auckland

| 8.3 (3166 Reviews) |  4 Bathrooms  10 Guests
Newton Hotel | Mercure Auckland Queen Street

Hotel in Newton, Auckland

Attractively located in Auckland, Mercure Auckland Queen Street has air-conditioned rooms with free WiFi, private parking and room service. Offering a restaurant, the property also has a fitness center and a bar. The hotel features family rooms. At the hotel, every room comes with a closet. The private bathroom is equipped with a shower, free toiletries and a hairdryer. At Mercure Auckland Queen Street rooms contain a flat-screen TV and a safety deposit box. Breakfast is available, and includes buffet, continental and Full English/Irish options. Speaking Mandarin, English, Spanish and Hindi at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Popular points of interest near the accommodation include Auckland Town Hall, Aotea Square and Auckland Art Gallery. Auckland Airport is 12 miles from the property.

Mercure Auckland Queen Street is located in Auckland.

This 96 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Balcony/Terrace, Sports/Activities, and several others. This is a 4 star rated property and has over 3166 reviews with the average score of 8.3 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 96 Bedrooms Hotel if you want to learn more about this BachRentals place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Auckland Queen Street in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Auckland Queen Street”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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500 Queen Street, Auckland, 1010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Wine/ChampagneWine/Champagne
  • RestaurantRestaurant
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
ParkingParking
  • Accessible parkingAccessible parking
  • Parking garageParking garage
  • ParkingParking
  • Private ParkingPrivate Parking
  • Parking on siteParking on site
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Raised toiletRaised toilet
  • Lowered sinkLowered sink
  • Toilet with grab railsToilet with grab rails
ActivitiesActivities
  • FitnessFitness
  • Fitness centerFitness center
  • Live sports events (broadcast)Live sports events (broadcast)
GeneralGeneral
  • Air conditioningAir conditioning
  • Smoke-free propertySmoke-free property
  • Designated smoking areaDesignated smoking area
  • Facilities for disabled guestsFacilities for disabled guests
  • Family roomsFamily rooms
  • SafeSafe
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • ElevatorElevator
Guest ServicesGuest Services
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Ironing serviceIroning service
  • Baggage storageBaggage storage
  • Express check-in/outExpress check-in/out
  • Fax/PhotocopyingFax/Photocopying
  • Dry cleaningDry cleaning
  • Room serviceRoom service
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • CCTV outside propertyCCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Face masks for guests availableFace masks for guests available
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.37
Location:
8.56
Staff:
8.93
Facilities:
8.38
Comfort:
8.84
Cleanliness:
8.83
Mark
Jun 20, 2026 07:00:00 AM
Review Score:   10
New Zealand
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Locatiom
Negative: Nothimh
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Deluxe King Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Shampoo, Conditioner, Shower, Towels, Toilet paper, Body soap, Free toiletries, Toilet, Hairdryer, Bathtub or shower

General

Air conditioning, Key card access, Carpeted, Carbon monoxide detector, Trash cans, Safe, Iron, Private entrance, Heating, Smoke Alarm

Media & Technology

Radio, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Alarm clock

Room amenities

Clothes rack, Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Superior King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Superior King Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Shampoo, Conditioner, Shower, Towels, Toilet paper, Body soap, Free toiletries, Toilet, Hairdryer, Bathtub or shower

General

Air conditioning, Key card access, Carpeted, Carbon monoxide detector, Trash cans, Safe, Iron, Private entrance, Heating, Smoke Alarm

Media & Technology

Radio, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Patio

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Clothes rack, Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Shampoo, Conditioner, Shower, Towels, Toilet paper, Body soap, Free toiletries, Toilet, Hairdryer, Bathtub or shower

General

Air conditioning, Key card access, Interconnecting room(s) available, Carpeted, Carbon monoxide detector, Trash cans, Safe, Iron, Private entrance, Heating, Smoke Alarm

Media & Technology

Radio, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Clothes rack, Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room with Two Queen Beds
Room Type: Double
Room Size: 20 m2
2 Full bed(s) Bed
Standard Queen Room with Two Queen Beds

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Walk-in shower, Shampoo, Conditioner, Shower, Towels, Toilet paper, Body soap, Free toiletries, Toilet, Hairdryer, Bathtub or shower

General

Air conditioning, Key card access, Interconnecting room(s) available, Carpeted, Carbon monoxide detector, Trash cans, Safe, Iron, Private entrance, Heating, Smoke Alarm

Media & Technology

Radio, Flat-screen TV, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Bedroom

Wardrobe or closet, Linens, Alarm clock

Room amenities

Clothes rack, Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Mercure Auckland Queen Street pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Auckland Queen Street?

Check-in time for Mercure Auckland Queen Street starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Auckland Queen Street have a swimming pool?

No, this Mercure Auckland Queen Street does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Auckland Queen Street?

Best-rates for the Mercure Auckland Queen Street starts from $85 per night with includes Internet, Restaurant, Guest Services, Laundry, Accessibility, Wellness Facilities, Bar, Entertainment, Parking, Designated Smoking Area, Security/Safety, Business Services, Fireplace/Heating, Kitchen, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Child Friendly with all additional amenities. BachRentals offers a wide selection of accommodation options suitable for every type of adventurer. Our goal is to connect each guest with their perfect rental, resort, or cabin, guaranteeing a delightful and fulfilling experience complete with all essential facilities.

Is Mercure Auckland Queen Street a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Auckland Queen Street wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Auckland Queen Street is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Auckland Queen Street?

Based on the information reported by the owner or manager, the Mercure Auckland Queen Street indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Auckland Queen Street?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Auckland Queen Street are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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